Groups to connect residents to resources through 2-1-1 text
From staff reports
United Way of South Carolina is partnering with the S.C. Department of Social Services (SCDSS) to launch a new texting feature that conveniently connects families and individuals to social services resources through mobile devices.
SCDSS is using United Way’s 2-1-1 service, which is an automated texting platform, to meet residents where they are and in need of help. South Carolina residents can now connect with information on foster care support and reporting child or adult abuse quickly and efficiently.
“The United Way is extremely excited to partner with SCDSS to offer this great new resource to all residents of South Carolina,” United Way Association of South Carolina Chief Operating Officer John-Mark Bell said in a news release. “Anyone that needs help finding or accessing programs provided through DSS, such as child welfare services, adult advocacy, and food assistance through SNAP, can now simply text DSS to 211211.”
This free and simple tool allows residents to learn, explore and access services designed to support those with the greatest need in our state. The United Way is proud to be a part of this project and we’re very grateful to partner with SCDSS to better serve all people in all communities.”
The service, which is free and confidential, is available 24/7, 365 days per year. To watch a brief demonstration on the texting program, visit https://youtu.be/tBisEabGyCE.
To find out more about SC 2-1-1, visit www.sc211.org.
